Job Specification

Who Are Intelling?

Intelling is a unique, bright & vibrant Business Process Operation proactively partnering with our clients, who are some of the UK’s leading communications brands!  We are passionate about the delivery of professional expert advice through the power of communication and continuously strive to stay one step ahead!

Central to our core values is the development of our team and as Investors in People we encourage them to achieve their potential.  As a company, our employees are important to us and with exciting growth plans for 2021 now is a fantastic opportunity to join us and excel your career!

The Role

As an Outbound Sales Associate you will work as part of a dynamic team to promote products and services with a view to win sales!  Working on behalf of a top international telecoms brand you will provide an excellent customer experience by identifying new sales opportunities using your active listening skills in order to meet customer requirements.

Key Responsibilities

  • Calling existing customers to establishing additional service and product requirements to meet their requirements
  • Selling products by actively listening to customers and identifying their needs
  • Organising daily work schedule to call on existing or potential sales outlets
  • Focusing sales efforts by ensuring you are continually updated on new and existing products
  • Submitting orders by referring to price lists and product literature
  • Keeping management informed by submitting activity and results reports
  • Resolving customer complaints by investigating issues & offering solutions
  • Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
  • Ongoing contributions to team efforts to accomplish results

Key Criteria

  • 6 months + customer service skills with an outbound telephone-based role
  • Ability to identify sales opportunities & overcoming objections
  • Ability to work under pressure and demonstrate resilience
  • Excellent listening skills
  • Identifying customer needs by actively listening and engage customers in products and services suitable to their requirements
  • Excellent communication skills
  • Attention to detail
  • Enhance customer experience through excellent quality & compliance
  • Demonstrate positive and professional attitude


  • Competitive basic salary + uncapped OTE
  • City Centre Location
  • Working hours – Mon-Fri 10am to 6pm
  • A professional & fun working environment
  • Breakout area with ping pong and games consoles
  • Development opportunities
  • Regular Incentives
  • Recommend a Friend opportunities
  • Overtime incentives – work on a Saturday and get your commission the same day!

The above job description is intended to give a general overview for the level of work being performed by people assigned to this job.  It is not intended to be an exhaustive list of all responsibilities and skills required for this job title.

Intelling LTD is an equal opportunities employer and welcome applications from all sections of the community, regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Due to the volume of applications, Intelling Ltd will only respond to those shortlisted.


Job Title
Outbound Sales Associate

Job Type
Full-Time, Permanent

Monday – Friday

10:00 AM – 18:00 PM

£17,000 Basic
per annum



Closing Date
24th Jan 2021