Intelling is a unique, bright & vibrant Business Process Operation proactively partnering with our clients, who are some of the UK’s leading communications brands! We are passionate about the delivery of professional expert advice through the power of communication and continuously strive to stay one step ahead!
Central to our core values is the development of our team and as Investors in People we encourage them to achieve their potential. As a company, our employees are important to us and with exciting growth plans for 2021 now is a fantastic opportunity to join us and excel your career!
As a Dialler Manager you will be responsible for managing multiple environments and campaigns through different communication channels including Inbound, Outbound voice, SMS, Email and Web Chat. You will be responsible for in-depth planning, reporting and analysis ensuring that all performance and achievement of service levels, KPI’s are met whilst supporting the Head of Dialler and all other key business stakeholders.
The above job description is intended to give a general overview for the level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities and skills required for this job title.
Intelling LTD is an equal opportunities employer and welcome applications from all sections of the community, regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Due to the volume of applications, Intelling Ltd will only respond to those shortlisted.