Job Specification

Who Are Intelling?

Intelling is a unique, bright & vibrant Business Process Operation proactively partnering with our clients, who are some of the UK’s leading communications brands!  We are passionate about the delivery of professional expert advice through the power of communication and continuously strive to stay one step ahead!

Central to our core values is the development of our team and as Investors in People we encourage them to achieve their potential.  As a company, our staff are important to us and with exciting growth plans for 2021 now is a fantastic opportunity to join us and excel your career!

The Role

As an Inbound Sales Associate you will work on behalf of our award winning Client, promoting their brand and additional products and services to existing customers!

Key Responsibilities

  • Answering calls of existing customers to promote new products & services
  • Providing an excellent customer experience by using your active listening skills to find out your customer requirements
  • Processing customer orders in a professional and timely manner
  • Ensuring accuracy at every stage of your call
  • working towards monthly KPI’s to meet targets including sales, call efficiency and attendance

Key Requirements

  • 1 year+ in an inbound sales environment
  • Ability to promote our client brand, products and services
  • Target driven
  • Excellent communication skills
  • Attention to detail
  • Enhance customer experience through excellent quality & compliance
  • Ability to work under pressure and demonstrate resilience
  • Demonstrate positive and professional attitude


  • Onsite Parking
  • Onsite canteen
  • Working hours – Mon-Fri 8:00 – 20:00, Sat-Sun 10:00- 18:00
  • A professional & fun working environment
  • Breakout area with ping pong and games consoles
  • Development opportunities
  • Regular Incentives
  • Recommend a Friend opportunities

The above job description is intended to give a general overview for the level of work being performed by people assigned to this job.  It is not intended to be an exhaustive list of all responsibilities and skills required for this job title.

Intelling LTD is an equal opportunities employer and welcome applications from all sections of the community, regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Due to the volume of applications, Intelling Ltd will only respond to those shortlisted.


Job Title
Inbound Customer Sales Associate

Job Type
Full-Time, Permanent

Monday – Sunday
5 Day Shift Pattern

37.5 hours per week

£18,000 (Starting)
£18,500 (After Probation)



Closing Date