We’re incredibly excited to welcome our NEW partner on board, RDCP Group.

London-based investment firm RDCP Group has acquired one of the UK’s largest tech BPOs, Intelling, from NVM Private Equity (our previous investor).

With a proud current title as being one of the UK’s largest tech BPO’s, we’re delighted to say we have been acquired by London-based investment firm RDCP Group. Taking over from our previous investor (NVM Private Equity), RDCP has acquired a 67.4% percent stake in Intelling.

We were first backed by NVM in 2017 when we were delivering business process outsourcing (BPO) and communications services to a range of clients, including a major contract with O2.

Continuing Our Success

As a result of both investment and additional Board support, we’ve successfully transformed into a £40 million turnover, tech-enabled business, employing more than 1000 staff at multiple sites (both in the UK and overseas). Intelling now proudly counts blue-chip companies such as Vodafone, TalkTalk, Serco and Experian as key clients alongside its established relationship with O2.

What Does This Mean For Us?

Our existing management team, led by Phil Morgan, Craig Winnard, Steve Taylor, Glenn Seddington and Kerry Anderson, will retain a large stake in the business and work closely with RDCP founders, Sameer Rizvi and Iryna Dubylovska, on Intelling’s future growth strategy.

Founder and CEO Phil Morgan, will retain a 20.4% stake in the business.

A Little Bit More About RDCP

This latest deal is RDCP’s seventh acquisition in the last 18 months, following its purchase of Chilango, Ancient House Printing Group and multiple acquisitions for RDCP Infrastructure.

RDCP now controls $350 million of investments across multiple sectors in the UK.

NVM’s exit from Intelling is providing its investors with a 4.0x return on investment and is NVM’s fourth exit in less than 12 months following the IPO of musicMagpie (providing a return of 12.1x); IAG, delivering an attractive industry return; and Agilitas, which delivered a return of 8.4x.

We’re incredibly excited to see where our new partnership will take us!

Stay tuned for more company updates.

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Sameer Rizvi, Founder & CEO of RDCP Group
“I couldn’t be more excited about the Intelling acquisition. Six months in the making, this is our largest acquisition to-date and a major milestone for RDCP Group. Iryna and I look forward to working closely with Phil, Craig, Steve and Glenn on executing their business plan of making Intelling a £65 million turnover and £11m EBITDA business by 2024.”

 

Phil Morgan, Founder & CEO of Intelling
“We are pleased to embark on the first step of our strategic partnership with RDCP, which will support Intelling’s ambition to increase our client base and improve the accessibility of our services by providing innovative, affordable and technically advanced BPO services to businesses across the UK and extend our international presence even further. What really appealed to me was RDCP’s approach to long-term investments. Partnering with Sameer and Iryna provides us with the right platform to continue building an even more successful business.”

Karl Cockwill, Portfolio Director – NVM
“The Intelling team has delivered exceptional growth over the last few years, and we are delighted to have been part of that journey providing NVM’s investors with a 4.0x return on their investment. The management team, led by Phil, have done a fantastic job in growing the business into a major employer in the North West, and we wish them well on the next stage of their journey with the new investment from RDCP.”